Background:

Hastings Network Optimal Services Inc. (HNOS) was incorporated back in 1995 when Ed Pallo returned to Canada after having worked offshore for 11 years (in Bermuda and the Cayman Islands). Upon incorporation (and for the next 5 years), Ed's primary role was that of a contract technical instructor, teaching Novell / Microsoft / IBM courses at vendor authorized education centres across Canada.   You can view a brief history (resume if you will) of Ed's career experiences here.

In 2001, HNOS expanded into other Information Technology markets (contract support, sales, consulting) for various companies. Today, HNOS continues to provide a variety of technology services to existing clients in the Quinte area, as well as contingent staffing to other IT vendors.

Why Us?

When you choose to do business with HNOS Inc. you are partnering with a company who cares about you and your business.  We believe our core values of integrity, client satisfaction, and intellect differentiate us from our competitors. Our attitude toward great service and helping others, makes our business culture rewarding.

Mission Statement:

We are passionate about delivering exceptional value and experiences as we help customers with their technology challenges.

Operating Philosophies:

We will strive to:
a) exceed the expectations of our customers
b) be a leader in all areas of performance
c) improve our business environments by working in harmony with industry associates
d) promote "green" business practices using the three R's (reduce, reuse, and recycle)
e) dispose of electronic equipment/components in an environmentally responsible way
f ) reduce our "carbon footprint"
g) strive to make our community a better place

Our Commitment to You:

Honesty - As a HNOS client you have the right to fair and honest treatment no matter what. We will always be honest with our clients even when things don't go right. If problems arise, then we'll exhaust every possibility to make it right! By being honest, we will earn your trust.

Professional - We are always enthusiastic and attentive to the needs of our clients to ensure that their needs are met and that they feel confident that they are dealing with a professional organization that truly cares about them.

On Your Side - We're not just another technology support company - we're your partner and we're on your side. The relationships we build with our clients allow them to maximize the benefits of technology in their businesses. We are focused on delivering a meaningful "customer experience".